Saturday, 17 May 2014

How To Remain Relevant

1. Change Before You Are Forced To: Most businesses wait to innovate until their hand is forced. As Steve Jobs once observed, if youre not willing to cannibalise your own business, someone else will do ti for you. Consider Blackberry and Nokia. Rather than recognise the seismic shifts prevalent in their industries, both these tech giants essentially relied on this horizontal size and market positioning until the writing on the wall was too dire to ignore. 2. Become Clear On the Business You Are Actually In: Many businesses fall into the trap of defining themselves by the products they sell or the markets they are operating in - all the while losing site of who they are and why they exist. Consider how Kodak did this and veered off track in the 1970s and '80s. Rather than remaining focussed on their core DNA as a memory preservation company, Kodak started to see themselves as a film company - a paradigm that left them unwilling and unable to embrace the post - film world. 3. Prune Dead Wood: Any gardener knows restoring vitality to a garden required pruning away the old in order to make way for the new. It is the same in business. Sony has also recognised the importance of this in turning around its flagging fortunes. The end of it is decade, a long marriage with Ericsson and the spinning off of entire business units is an attempt to restore the tech giant's agility and innovative flair. 4. Seek A Point Of Difference: "It is better to be different than better". Rather than trying to outdo the competition in your market, how can you pursue a new market in a new way? Consider the way Cirque du Soleil did this by building a flourishing business in a dying industry (circuses).

Is Social Media Prompting Syria's Savage War Videos?

If you were to post the latest Beyonce video clip on Youtube without permission, don't expect it to stay up long. Beyonce's management will swiftly notify YouTube's corporate owner, Google, of the copyright infringement and Google will likely take your video down before Solange has a chance to throw her next punch at Jay Z. But, if you post a clip of a Syrian rebel commander biting into the organs of his enemy, your content may well be safe. The graphic video that shows Khalid al-Hamad desecrating his victim's body has already been viewed some 900,000 times. Duplicates of the clip can be found elsewhere on YouTube. If those outcomes seem inconsistent - toughness on copyright, leniency on cannibalism, that's because the rules of policing social media are still being invented. Some 72 hours of video is uploaded to YouTube every minute, which is far too much for the site to even attempt to pre-screen for inappropriate content. Assuming of course, there's a perfectly acceptable definition of 'inappropriate content'. The argument here is that a graphic video that a user might flag as containing graphic content, with something closer to journalistic intent to inform is more likely to remain up - albeit with warnings and checks to ensure someone underage does not view it (the Hamad video had both). Facebook, like YouTube, decides to err on the side of public interest. But with >30 billion pieces of content shared each month, the site is constantly playing catch up. As can be said for all of us. There are on clear boundaries yet for a world where anyone wit ha smartphone can be a video reporter. And so the online battle over Syria remains every bit as morally murky as the real one.

Monday, 12 May 2014

Nowhere To Hide!

Thanks to GPS, the apps on our phones have long been able to determine our location. This would have been a privacy breach 20 years ago and scared most users away from acceptance. And today, we are looking at technology so intelligent, that with enough precision, could influence your buying behaviour by tempting you with the right coupons depending on whether you were hovering near the white bread or the multigrain! Whilst this may sound far-fetched, there’s a good chance the technology is already built into your iPhone or Android device. All it takes is for retailers to tap into it are small, inexpensive transmitters called beacons. Confused? Using Bluetooth technology, handsets can pinpoint their position to within as little as 2 cm by receiving signals from the beacons stores install (similar to how investigators track a black box from a plane wreckage). Apple’s version of the concept is called iBeacon; it’s in use at its own stores and is being tested by Macy’s, American Eagle and Woolworths (to name a few). Companies can use your location to pelt you with special offers or simply monitor your movements. But just as with GPS, they won’t see you unless you’ve installed their apps and granted them access. By melding your own physical potion with facts they’ve already collected about you from reward programs, retail businesses can finally re-gain their profitable competitive advantage from e-commerce businesses who typically take this technology for granted. The possibilities extend well beyond coupons. Pay-Pal is readying a beacon that will let consumers pay for goods without swiping a card or removing a phone from their pocket. Doug Thompson predicts that people won’t even know that these beacons are there. They’ll just know their app has suddenly become smarter. Some examples: Line hints at sporting stadiums: When you step away to buy your Four ‘n’ Twenty meat pie or 4 pack of drinks, an app directs you to the closest concession stand with the shortest line. Instant coupons in department stores: linger in the jewellery department without buying anything and a coupon will pop up onto your phone. Tempting much? Deeper context at museums and galleries: An app that tells you historical information about each piece of art as you walk through the room. Reminders at grocery stores: Heading out to buy milk and return home realising you’ve bought everything but milk? How about an app reminds you of each item on your list when you’re in the right aisle so you don’t forget to pick it up.

Cloud Computing Explained - To A 5 Year Old...Simples!

You don't like making your own cheeseburgers, so you hire a chef to make a cheeseburger for you. It's a tasty cheeseburger, so you invite all your friends round the next day for a cheeseburger party. But the chef can't make 100 cheeseburgers for your 100 friends, he's too busy! Lots of your friends go hungry! So, the next day you hire another 99 chefs, to make sure everyone can get a cheeseburger. However, that day, half your friends can't come round, so 50 of the chefs make 50 cheeseburgers for the friends who did come round, and the other 50 chefs stand around doing nothing. But, you still have to pay them! So you're wasting money. Now, imagine the four other people living on your street are also having cheeseburger parties, and they are all having the same problem. Sometimes they have more chefs than guests, wasting money, and sometimes they have more guests than chefs, so people are going hungry. Nobody can hire the exact number of chefs because nobody knows exactly how many friends they are going to have round that day. Also, everybody has to build huge cheeseburger kitchens, taking up room in their house they could use for other things. And to be honest, it's a hassle having all the chefs in your house. They're grumpy and annoying. You don't really care about keeping chefs happy, you just want to eat cheeseburgers. So, someone comes along and builds a massive kitchen with 200 chefs, and all the people on your street get rid of their own chefs and kitchen, and instead pay that person to do cheeseburger deliveries for them. Some days you have 100 guests, so you use 100 of these chefs, while other people have only 25 guests and chefs each. Another day you might have only 10 guests and chefs, and your next door neighbour has 150 guests and 150 chefs. You each only pay for the number of chefs you use each night, even though that changes unpredictably. And you don't have to use half your house for cheeseburger kitchens. You don't even need to know or care how many chefs are employed by the kitchen. Because the cheeseburger kitchen has lots of customers effectively pooling their money together, you can each be pretty confident there will be enough chefs to go around, plus, you have one totally amazing kitchen instead of five kinda ok kitchens.

Monday, 21 April 2014

The Dehumanizing of Others

The dehumanising of others is what we often refer to as 'stereotyping'. It starts from a deep insecurity within the self which is also where conflict begins. Psychologists know that most of us tend to remember negative things about others more than positive things. We hold people responsible for their bad behaviour and dont give them credit for their good ones. This happens because seeing others in a negative light helps us to feel superior to them. When people develop a healthy, REALISTIC regard for themselves, the negative memories fade away. This is why the paradigm "I See Myself" preceedes the paradigm "I See You". By reducing people to the status of things, we think we can better control them. That's why companies refer to their employees by the ironic term "human resources" as though they were just another liability on the balance sheet, like taxes or accounts payable. Thats why most people im most organisations are seen only in terms of their function, even though they possess far more creativity, resourcesfulness, ingenuity and intelligence than their Manager's realise. It is the responsibility of Managers to work with their teams/subordinates to cultivate these strengths and talents to address any weaknesses. So often during performance management time, Managers find it easier to base feedback on isolated incidents which have not highlighted the strengths of an employee leading to unbalanced performance reviews.

Sunday, 8 December 2013

What is Climate Change?

It most certainly is not about whether climate is changing because it always is. It is not about whether CO2 is increasing, because obviously it is. It is not about whether the increase in CO2 alone, will lead to some warming: it should. The debate is simply over the matter of how much warming the increase in CO2 can lead to, and the connection of this warming to the disastrous natural catastrophes that appear increasingly frequent in their occurence.

Monday, 2 December 2013

Crabby Australian Retailers and an Incompetent Government

Australia! Known for it's vast landscapes of natural beauty and a world-leading public health care system (cost of basic health insurance is more expensive than the other 16 leading countries), Australians actually pay top dollar for beer, cigarettes, iPhones (any apple product), luxury items, apparel, movie tickets, flowers and pretty much everything you can think of! Being a high-wage country is also an insufficient trade-off given the insanely high cost of living. Australia ranks third as the most expensive country to live in, after France and Singapore. In any case, high wages are a cost to businesses that must be passed on to customers as higher prices. Businesses in Australia also pay high commercial rents thanks to planning restrictions and the high cost of land/real-estate. The tyranny of distance has not gone away being from 'a land downunder' (we are only 7 hours and 44 minutes from the South Pole). It is also ridiculously more expensive to ship goods to Australia and then further transport to specific states/suburbs. So at a time when our budget is at an irretrievable deficit (surplus is not forecasted until >2018), the Federal Government has all too willingly sided with the National Retail Association to lowering the GST threshold on online purchases which was originally $1,000 to almost zero. Lowering the GST threshold will not alleviate the immense financial pressures facing an increasingly struggling industry that would not greatly benefit from the implementation of such a regime anyway. What the industry fails to see is the cost associated in administering such a change which outweigh any forseeable benefit that would lead to retention of employment for Australian retail workers. How does the government anticipate on financing the labour to open each individual parcel from Amazon and e-Bay to assess the GST applicability. Any smart online shopper would know that even purchasing an item that falls within the <$1k threshold would still prove to be cheaper than purchasing the same item from a major Australian retailer who would price the item at a ridiculous 700% mark-up. The ambitious forecaste of a $1B yield from implementation of this proposal will do little to the industry and for the states that currently hold a AA rating. Basically, I would still buy a pair of Nike kicks online for $150 as opposed to in store at DJ's for $300. It will take much more than a 10% price increase to change the mindsets of a generation of online consumers.